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Problems when buying from our site

Clearing your cookies

If you experience problems with the shopping cart on our site the problems may be sorted by clearing your cookies.

So, what are cookies?

Cookies are files stored on your computer by websites with the purpose of recording information for a variety of reasons. When your web browser (Internet Explorer, Firefox etc.) stores these cookies one of the main reasons is to remember details about your visit e.g. logins and shopping carts with the aim of enhancing your internet experience.


For instructions on deleting cookies please select your browser:

Internet Explorer 6
Internet Explorer 7
Internet Explorer 8
Firefox 3
Opera
Google Chrome






Internet Explorer 6 logo

Clearing cookies using Internet Explorer 6
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Please note Buffers Model Railways accepts no responsibility for any problems or inconveniences experienced as a result of following these instructions.

1. Click Tools on the Internet Explorer menu bar

2. Click Internet Options at the bottom of the drop down Tools menu

Internet Explorer 6 tools menu

3. Click on Delete Cookies

Internet Explorer 6 Interner Options

4. Click Ok on the message box that follows

You have cleared your cookies. Now visit our homepage and try the process of purchasing again.

If you continue to have problems whilst using our site click here to contact us.






Internet Explorer 7 logo

Clearing cookies using Internet Explorer 7
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Please note Buffers Model Railways accepts no responsibility for any problems or experienced as a result of following these instructions.

1. Click Tools

2. Click Internet Options at the bottom of the drop down Tools menu

Internet Explorer 7 tools menu

3. Click on the Delete button under Browsing history

Internet Explorer 7 Interner Options

4. Click Delete cookies

Internet Explorer 7 Delete browsing history

4. Wait whilst the browser clears your cookies. You should see box appear informing you of what the browser is currently doing

As soon as that closes you have cleared your cookies. Now visit our homepage and try the process of purchasing again.

If you continue to have problems whilst using our site click here to contact us.






Internet Explorer 8 logo

Clearing cookies using Internet Explorer 8
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Please note Buffers Model Railways accepts no responsibility for any problems or inconveniences experienced as a result of following these instructions.

1. Click Tools

2. Click Internet Options at the bottom of the drop down Tools menu

Internet Explorer 8 tools menu


3. Click on the Delete button under Browsing history

Internet Explorer 8 Interner Options


4. Tick the box that is labelled Cookies and un-tick the remaining boxes if you wish

Internet Explorer 7 Delete browsing history

4. Wait whilst the browser clears your cookies. You should see box appear informing you of what the browser is currently doing

As soon as that closes you have cleared your cookies. Now visit our homepage and try the process of purchasing again.

If you continue to have problems whilst using our site click here to contact us.






Firefox logo

Clearing cookies using Firefox 3
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Please note Buffers Model Railways accepts no responsibility for any problems or inconveniences experienced as a result of following these instructions.

1. Click Tools on the top Firefox menu

2. Click Clear Recent History at the bottom of the drop down Tools menu

Internet Explorer 8 tools menu


3. Click on Details

Internet Explorer 7 Interner Options


4. Tick the box that is labelled Cookies and un-tick the remaining boxes if you wish

Internet Explorer 7 Delete browsing history

4. Click Clear Now

You have cleared your cookies. Now visit our homepage and try the process of purchasing again.

If you continue to have problems whilst using our site click here to contact us.






Opera logo

Clearing cookies using Opera
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Please note Buffers Model Railways accepts no responsibility for any problems or inconveniences experienced as a result of following these instructions.

1. Click Tools on the top Opera menu

2. Click Delete Private Data at the bottom of the drop down Tools menu

Opera tools menu


3. Click on Detailed Options

Opera delete private data


4. Tick the box that is labelled Delete all cookies and un-tick the remaining boxes if you wish

Opera detailed options

4. Click Delete

You have cleared your cookies. Now visit our homepage and try the process of purchasing again.

If you continue to have problems whilst using our site click here to contact us.






Google Chrome logo

Clearing cookies using Google Chrome
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Please note Buffers Model Railways accepts no responsibility for any problems or inconveniences experienced as a result of following these instructions.

1. Click the Customize and Control option at the top of the browser

2. Click Clear browsing data

Google Chrome tools menu


3. Tick the box that is labelled Delete cookies and un-tick the remaining boxes if you wish

Google Chrome delete browsing data

4. Click the Delete Browsing Data button

You have cleared your cookies. Now visit our homepage and try the process of purchasing again.

If you continue to have problems whilst using our site click here to contact us.



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